RATES- All rentalsare priced for one-day events, customers pick-up are allowed a 48 hour period only.  Call for pricing on longer events.  Extened periods due to early or late pick ups by BLUEGRASS RENTAL will not be charged to the customer.  Adamage waiver is appies to all rental items.  This is a percentage of the renatl fee.  This fee relieves the lessee of liability of accidental damage to the rented item(s).  It excludes damage or losses do to theft, misuse, or abuse.

PAYMENTS / DEPOSITS - At the time of reservation a deposit equal to half the order is reuired to confrim the order.  Balance of the reservation is due two weeks prior the delivery.  Final number should be given at this time.  The order will not be put on our delivery schedule without payment infull or valid credit card on file.  Pre-approved accounts are NET 30.  DEPOSITS ARE NOT REFUNDABLE.

CANCELLATION CHARGE - Reductions made to orderswithin 14 days of delivery will not be refunded.  Open accounts will be billed for orders cancelled within 14 days.

CUSTOMERS' RESONSIBILITY - It is the customers' responsibility to review the order ( including charges made prioe to delivery).  It is also the customers' responsibility to verify quantities ance delivered.  Items loaded and delivered are not refundable.  Corrections to quantity or quality issues are at hte discretion of BLUEGRASS RENATL,  either by replacement or refund.  Problems must be reported prior to the event, even if that is after hoursitems reported after the event will not be subject to correction.  Responsibility remains with the renter from the time of drop-off to the time of pick-up.  Event halls and caterers are the customers' agents; rented items remain your responsibility.   Permits may be requirwd by the local government, it is the customers responsibility to obtain and pay for the cost to obtain the permits necessary.

DELIVERY CHARGE -  A delivery charge will be added th all delivered orders.  The charge is based on the delivery zip code.

MINIMUM DELIVERY-  Delivery is available for orders totaling a minimum of $75.00 of rental or purchased items.  For orders not meeting the $75.00 minimum an additional adder will be charged to bring the order up to the minimum.  The delvery charge will still apply.

DELIVERY TIMES -  We deliver weekend orders starting as early as Wednesday of each week;  orders are delivered based on time of event and delivery area.  These deliveries are made during normal business hours.  You will be given an AM or PM delivey.  Specific delivey/pick-up times, or those outside of business hours will requir a premium delivery charge.

PICK-UP - Orders are picked up as soon as possible after your event,  but are done during normal business hours, as with delivery this process can take multiple days.  If specific pick-up time is needed it must be set up in advance.  If breakdown is not contracted in advance, all chairs, tables, and other rented items need to be stacked in an accessible area as they were dropped off.  We will not pick-up orders with items not stacked and ready.  Having to come back to a job site could result in additional delivery or rental charge.

LOCATION - Deliveries are made TAILGATE.  Items will be placed in a convenient area.  Long walking distances, stairs and elevator will be billed as a labor charge.  Unless otherwise specified on the contract,  our delivery crew will leave the items stacked in a pile.

CUSTOMER PROPERTY - Insurance regulations do not allow our drivers to move customer property in order to set-up tents, tables,chairs,or other renatl items.